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Shipment & Delivery

PAYMENT

We accept payments online using Visa and MasterCard credit/debit card.
If “Credit Card Online” is selected as the payment methods, then the details on the Customers ID (Card holder’s ID) should exactly match that of the credit card used to make the purchase.

All credit/debit card holders are subject to validation checks & authorization by the card issuer.

If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For ‘first-time’ online customers, we may request that shipping be to the credit card billing address only. By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.

If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details.

Otherwise, by placing an order, you confirm that you are the person referred to in the billing.
 

SHIPPING METHODS

LAVARICE delivers parcels via DHL Express. According to the current international regulations of commerce, there will be an official invoice inside the parcel, along with the merchandise. The invoice will carry the total amount of the purchased merchandise in the same currency of the original order. Also the invoice will show the amount of each item purchased. Orders made of available items, upon confirmation of their availability and check of the bank transaction, will be processed the next working day of the order’s placement. The amount of the transactions made by credit cards or via Paypal will be settled only when processing the order. Please note that during seasonal sales and promotional sales, delay may occur in the order’s processing
 

DELIVERY TIME

Orders are usually processed within 48 hours and take 2-5 business days to arrive, dependent upon your location. During peak season (holidays, special events, etc.) our processing time could exceed 48 hours. LAVARICE ships parcels via DHL Express, please allow up to 2-5 business days.

LAVARICE cannot be accountable for delays of the shipments due to meteorological conditions, customs inspections and other circumstances that are irrelevant to LAVARICE control.
 

SHIPPING COSTS

Please note that in case that, for any reason, customer refuses the delivery of the parcel, shipping costs and import duty fees related to the automatic return of the parcel to the sender will be charged to the customer. This amount will be deducted from the total amount of the order to be refunded.

 

SHIPMENT TRACKING

When the order will be given to the courier service, customers will receive an email from DHL providing the tracking number (AWB) related to the order. In order to monitor the status of the order, customers may visit DHL official website dhl.com and insert the AWB number in the specific area “Track Your Shipment”.